Tearms & Conditions (Please read before you sign the o er) 1. Timing & Date: As confirmed on Proforma Invoice or via Email. 2. Number of Pax: The number of people would be as agreed on the Profoma Invoice. 3. Ingredients & Food Stu : All ingredients and food stu used will be provided for by ICCA Dubai / Abu Dhabi. 4. Sanitation Consumables: All sanitation consumables such as tissue rolls, sanitizers etc. as may be required will be provided along with stewarding support for cleaning. 5. Handling and care: You will appreciate that ours is a training and not a commercial kitchen. Hence, proper understanding and due care is required during use. The contractee will be responsible for the safe handling of the premises and for the equipment’s, implements, crockery and cutlery etc., provided. Any misuse, damage or loss of any kind will be charged and claimed on an actual basis. 6. Coordination/ Supervision: An event Coordinator/ Supervisor please be appointed from your side, to oversee the smooth and orderly execution of the event. 7. Payment & Confirmation : The charges for the event would have to paid in 100% & booking must be done 14 days in advance. 8. Cancellation and Refunds: 8.1 The Booking Fees will be refunded only in the following circumstances, if: i. ICCA Dubai / Abu Dhabi cancels the Booking. In this case, ICCA Dubai / Abu Dhabi will refund the Fees paid without other indemnity within 14 working days from the date of notice of cancellation; ii. All refunds will be made directly to the sender concerned, upon receiving a formal request for the same in writing. 8.2 The Booking fees will not be returned for cancellations or on no-shows of participants. 8.3 Change of booking dates must be done 7 working days in advance. In case of change of date, the validity of the Booking Fees is, for a period of six months, after which the fees paid will be forfeited. 8.4 In the case of no show there will be no refund. 8.5 The fees paid will not be refunded if ICCA defers or cancel the event due to unforeseeable events and unavoidable circumstances, such as, Act of God and not limiting to natural disasters, epidemics or pandemics, war, fire, among others, and directives issued by UAE Governing bodies.
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