ICCA Dubai - Prospectus - Professional Program - June 2021

channels to the person who paid the Course / Composite Package O er (CPO) fees in their country of source, e.g. if the financial sponsor of the student has paid the Course / Composite Package O er (CPO) fees, the refund will only be transferred to their bank account in their home country. 4.5 Course / Composite Package O er (CPO) fees are not tranferable to another candidate. 5. Standard Operating Procedures, Class Schedules, Code of Conduct & Rights: 5.1 Students are requested to read the Diploma Program - course enrollment and Procedures & Policies, document provided at orientation. 5.2 Kindly adhere to the class time schedules. 5.3 It is important that a student or students of a group do not disturb the other classes around in any manner. 5.4 Students are required to participate with post class clean up & wash up. 5.5 Food packed and taken out of ICCA Dubai premises is at the students’ risk for Food Safety purposes. 6. Compliance, Termination & Rights: 6.1 Students must diligently attend the course program, complete all course assessments, sincerely undertake the Industry Exposure opportunities provided and follow the Professional Program - Procedures & Policies*. * Provided at the time of program orientation. 6.2 ICCA Dubai reserves the right to expel a student for serious breach of discipline. Upon which the Course / Composite Package O er (CPO) fee will not be refunded. 6.3 As part of continuous development and quality delivery, ICCA Dubai reserves all rights to amend the course content, course cost, schedules and procedures & policies. 7. Grievance Resolution: 7.1 ICCA Dubai has policies and procedures in place for the hearing of student di culties and grievances submitted in writing. 7.2 If you are not satisfied with the outcome, an independent dispute resolution can be availed, under the jurisdiction of Dubai, UAE laws and agree that damages are limited exclusively to a refund of the course fee for the course selected and that they are entitled to no other consequential, incidental or punitive damages. 8. Additional Details: 8.1 Additional details with regards to course enrollment, course program & IWEP Program etc. are as further detailed in the 73 ICCA / DP / V15.0 / 06 / 2021