ICCA Dubai - Prospectus - Professional Program - June 2021

4. Cancellation and Refunds: 4.1 The Course / Composite Package O er (CPO) fees will be refunded only in the following circumstances, if: a. ICCA Dubai cancels the course in which the student is enrolled. In this case, ICCA Dubai will refund Course / Composite Package O er (CPO) fees to the extent paid within 8 weeks from the date of notice of course cancellation; b. ICCA Dubai receives written notice of cancellation of enrollment from the student at least 28 days before the first day of the course. Note: In the event that enrollment is cancelled by the student, ICCA Dubai may retain 20% of the Course / Composite Package O er (CPO) fees towards administrative costs. 4.2 The Course / Composite Package O er (CPO) fees will NOT be refunded in the following circumstances, if: a. The student cancels enrollment less than 28 days prior to the course commencement. b. The student discontinues the course or leaves the hostel facilities due to personal reasons, medical conditions or if the course is interrupted or cancelled through an act of god or terrorism. c. The student chooses to opt out of the IWEP Program for any reason; OR the student chooses NOT to accept the employment contract secured by the IWEP Process; OR the student is unsuccessful in interviews and/or trade tests due to personal shortcomings despite all reasonable e orts put by ICCA Dubai in helping secure an internship / employment contract for them; OR the student is not eligible for a work permit in the UAE or GCC Country / International Cruise Line for any Statutory or Medical reasons. d. The student’s first confirmed Internship / Employment contract is terminated, either by the employer or the student, during the contract period for any reason. e. If in the case a course has been availed through Special O ers or Promotions, Online or O ine and Events. f. In the event of cancellation or deferment of course start date due to Act of God / Force majeure. ICCA does not accept any liability for rescheduling, dates & timing, online classes, closure due to restrictions imposed on account of a pandemic. 4.3 ICCA Dubai will refund approved amounts within 8 weeks after receiving a written claim from the student. 4.4 Refunds will only be transferred through normal banking 72 ICCA / DP / V15.0 / 06 / 2021

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