ICCA Dubai | Abu Dhabi Prospectus - Professional Program - September 2024

a. ICCA cancels the course in which the student is enrolled. In this case, ICCA will refund the Course /Composite Package O er (CPO) fees to the extent paid within 8 weeks from the date of notice of course cancellation; b. ICCA receives written notice of cancellation of enrolment from the student at least 28 days before the first day of the course. Note: In the event that enrolment is cancelled by the student, ICCA may retain 20% of the Course /Composite Package O er (CPO) fees towards administrative costs. 4.2 The Course / Composite Package O er (CPO) fees will NOT be refunded in the following circumstances, if: a. The student cancels enrolment less than 28 days prior to the course commencement. b. The student discontinues the course or leaves the hostel facilities due to personal reasons, medical conditions or if the course is interrupted or cancelled through an act of God or terrorism. c. The student chooses to opt out of the IWEP Program for any reason; OR the student chooses NOT to accept the employment contract secured by the IWEP Process; OR the student is unsuccessful in interviews and/or trade tests due to personal shortcomings despite all reasonable e orts put by ICCA in helping secure an internship / employment contract for them; OR the student is not eligible for a work permit in the UAE or GCC Country / International Cruise Line for any Statutory or Medical reasons. d. The student’s first confirmed Internship / Employment contract is terminated, either by the employer or the student, during the contract period for any reason. e. If in the case a course has been availed through Special O ers or Promotions, Online or O ine, or during an Online or O ine Event. f. In the event of cancellation or deferment of course start date due to Act of God / Force majeure, ICCA does not accept any liability for rescheduling, dates and timing, online classes or closure due to restrictions imposed on account of a pandemic. 4.3 ICCA will refund approved amounts within 8 weeks after receiving a written claim from the student. 4.4 Refunds will only be transferred through normal banking channels to the person who paid the Course / Composite Package O er (CPO) fees in their source country, e.g., if the financial sponsor of the student has paid the Course / Composite Package O er (CPO) fees, the refund will only be 81 ICCA / DP / V18.3 / 09 / 2024

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