ICCA Dubai | Abu Dhabi Prospectus - Professional Program - August 2023

78 ICCA / DP / V16.0 / 01 / 2023 transferred to their bank account in their home country. 4.5 Course / Composite Package O er (CPO) fees are not transferable to another candidate. 5. Standard Operating Procedures, Class Schedules, Code of Conduct and Rights: 5.1 Students are requested to read the Diploma Program – course enrolment Procedures and Policies document provided at orientation. 5.2 Kindly adhere to the class time schedules. 5.3 It is important that a student or students of a group do not disturb the other classes around in any manner. 5.4 Students are required to participate with post-class clean-up and wash-up. 5.5 Food packed and taken out of ICCA premises is at the students’ risk for Food Safety purposes. 6. Compliance, Termination and Rights: 6.1 Students must diligently attend the course program, complete all course assessments, sincerely undertake the Industry Exposure opportunities provided and follow the Professional Program – Procedures and Policies*. * Provided at the time of program orientation. 6.2 ICCA reserves the right to expel a student for serious breach of discipline, upon which the Course / Composite Package O er (CPO) fee will not be refunded. 6.3 As part of continuous development and quality delivery, ICCA reserves all rights to amend the course content, course cost, schedules and procedures and policies. 7. Grievance Resolution: 7.1 ICCA has policies and procedures in place for the hearing of student di culties and grievances submitted in writing. 7.2 If a student is not satisfied with the outcome, an independent dispute resolution can be availed, under the jurisdiction of Dubai, UAE laws. The student must agree that damages are limited exclusively to a refund of the course fee for the course selected and that they are entitled to no other consequential, incidental or punitive damages. 8. Additional Details: 8.1 Additional details with regards to course enrolment, course program, IWEP Program, etc., are as further detailed in the Letter of O er, will be provided upon formal application of interest to the program. 8.2 Any and all materials including photographs and videos taken

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