ii. Such classes will be scheduled with other regular groups of the same program. b. Change in Schedule - i. Any further change in schedule will be charged AED 100, and if such request for a change is made after the given booking date, then the fees paid towards the classes previously booked will be forfeited. c. Non-Attendance - i. Classes booked and missed will be forfeited. 7. Standard Operating Procedures, Class Schedules, Code of Conduct and Rights: 7.1 Students are requested to read the Artisanal Chocolate Courses Procedures and Policies, provided upon request at the time of Enrolment. 7.2 Kindly adhere to the class time schedules. 7.3 It is important that a student or students of a group do not disturb the other classes around in any manner. 7.4 Students are required to assist with post-class clean-up and wash-up. 7.5 Food packed and taken out of ICCA premises is at the students’ risk for Food Safety purposes. 8. Compliance, Termination and Rights: 8.1 ICCA reserves the right to expel a student for a serious breach of discipline, upon which the Course Fee will not be refunded. 8.2 As part of continuous development and quality delivery, ICCA reserves all rights to amend the course content, course cost, schedules and procedures and policies. 9. Grievance Resolution: 9.1 ICCA has policies and procedures in place for the hearing of student di culties and grievances. 9.2 If a student is not satisfied with the outcome, an independent dispute resolution can be availed, under the jurisdiction of Dubai, UAE laws. The student must agree that damages are limited exclusively to a refund of the course fee for the course selected and that they are entitled to no other consequential, incidental or punitive damages. 21 ICCA / AC / V7.0 / 01 / 2023
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